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Terms & Conditions

Last Updated: November 2025

Welcome to LaserDeviceRepair.ca.

By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site or booking any service.

1. General Information

Laser Device Repair (“we”, “us”, “our”) provides professional laser equipment repair, preventive maintenance, and spare parts supply services for aesthetic and medical laser systems.
By using our website or engaging with our services, you confirm that you are legally capable of entering into binding agreements under applicable Canadian law.

2. Scope of Services

We specialize in:

  • Repair and calibration of medical and aesthetic laser devices

  • Preventive and corrective maintenance

  • Supply and installation of genuine spare parts and accessories

All services are performed by certified technicians using manufacturer-approved procedures and components whenever available.

3. Service Booking & Confirmation

To schedule a service, customers must provide accurate information about:

  • Device brand, model, and serial number

  • Description of the issue

  • Preferred service type (on-site, diagnostic, or shipment-based)

Once a request is submitted, we will confirm availability, estimated service time, and pricing via email or phone.
A booking is considered confirmed only after written acknowledgment from Laser Device Repair.

4. Pricing and Payments

All prices are quoted in Canadian Dollars (CAD $) unless stated otherwise.
Payment terms may vary depending on the service type:

  • On-site services: Payment due after service completion.

  • Spare parts orders: Payment required prior to dispatch.

  • Maintenance plans: Payment schedules as per written agreement.

We reserve the right to update prices without prior notice. Confirmed quotations remain valid for 30 days.

5. Shipping and Delivery of Spare Parts

We ship spare parts and accessories across Canada and the United States.
Delivery times depend on product availability and courier performance.
Shipping costs, customs duties, or import taxes (if applicable) are the responsibility of the buyer.

All items are inspected and securely packed before dispatch.

6. Warranty and Liability

All spare parts supplied by Laser Device Repair are tested and verified for compatibility.
Repairs include a limited service warranty covering workmanship for 30 days.

Warranty does not cover damage caused by improper use, electrical surges, third-party interference, or environmental factors.
We are not liable for:

  • Loss of business or profits

  • Equipment downtime or indirect damages

  • Unauthorized modifications after service

7. Customer Responsibilities

Clients are responsible for:

  • Providing accurate equipment details

  • Ensuring safe access for on-site service

  • Backing up stored data or configurations (if applicable)

Failure to meet these requirements may result in delays or additional fees.

8. Returns and Refunds

Due to the technical nature of our services:

  • Returns accepted only for unused, undamaged parts within 14 days.

  • A restocking fee may apply.

  • Completed services are non-refundable unless proven faulty by Laser Device Repair.

Please contact support@laserdevicerepair.ca before returning any item.

9. Data Privacy

We value your privacy. All personal data is handled in compliance with PIPEDA (Personal Information Protection and Electronic Documents Act) and other applicable Canadian privacy laws.
Your information will only be shared with trusted third parties for logistics, payment processing, or legal compliance.

Read more in our Privacy Policy.

10. Intellectual Property

All website content — including text, graphics, logos, and design — is the property of Laser Device Repair and protected by Canadian copyright laws.
No material may be reproduced without prior written permission.

11. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of Canada and the Province of Ontario.
Any disputes shall be resolved in the courts of Ontario, Canada.

12. Updates to Terms

We may update these Terms at any time. The latest version will always be available on this page with the updated date.


Contact Information
📧 support@laserdevicerepair.ca
📞 +1 (343) 666 0042
🏢 100 King Street West, Suite 5600, Toronto, ON M5X 1C9, Canada
🌐 laserdevicerepair.ca

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